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Privacy Policy for Gadget Gorilla LTD

Effective Date: 19 March 2025

Gadget Gorilla LTD (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and applications.

We may collect and process the following types of data:

Personal Information

• Name
   
• Email address
   
• Phone number
   
• Address (for repair services or returns)
   

Technical Data

• IP address
   
• Browser type and version
   
• Device information
   
• Website usage data (via analytics tools)
   

Service Data

• Details of devices submitted for repair
   
• Fault descriptions and service history
   

App Data (if applicable)

• Location data (if enabled by the user)
   
• Images or files uploaded by the user
   

We use your data to:

• Provide and manage our repair and software services
   
• Communicate with you regarding bookings, repairs, or support
   
• Improve our website, products, and services
   
• Ensure security and prevent fraud
   
• Comply with legal obligations
   

We process your data based on:

• Your consent
   
• Performance of a contract
   
• Legal obligations
   
• Legitimate business interests
   

We do not sell your personal data.

We may share your data with:

• Payment processors
   
• Delivery or courier services
   
• Cloud service providers (e.g., hosting, storage)
   
• Legal authorities if required by law
   

We take appropriate technical and organisational measures to protect your data, including:

• Secure servers
   
• Encryption where applicable
   
• Access controls
   

However, no method of transmission over the internet is completely secure.

We retain your data only as long as necessary to:

• Provide services
   
• Meet legal requirements
   
• Resolve disputes
   

Under UK data protection law, you have the right to:

• Access your personal data
   
• Correct inaccurate data
   
• Request deletion of your data
   
• Restrict or object to processing
   
• Data portability
   

To exercise your rights, contact us using the details below.

Our website may use cookies to:

• Improve user experience
   
• Analyse website traffic
   

You can control cookies through your browser settings.

We may use third-party services such as:

• Google Analytics
   
• Payment gateways
   
• Cloud storage providers
   

These services have their own privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or your data, please contact:

Gadget Gorilla LTD

Email: admin@gadgetgorilla.co.uk

Website: gadgetgorilla.com

Gadget Gorrilla LTD is registered in England and Wales 13275604, the registered office is Kemp House, 152-160 City Road, London, EC1V 2NX. Registered for VAT 400734832